Legal Disclaimer

cpanel.support is not affiliated with cPanel, L.L.C. cPanel®, WebHost Manager® and WHM® are registered trademarks of cPanel, L.L.C. This website provides resources and information about cPanel products and related hosting services offered by WebHostingM, an authorized cPanel partner.

Last Updated: April 20, 2025

1. Agreement to Terms

These Terms of Service constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and WebHostingM, operating the website cpanel.support ("we," "us," or "our"), concerning your access to and use of the cpanel.support website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the "Site").

You agree that by accessing the Site, you have read, understood, and agree to be bound by all of these Terms of Service. If you do not agree with all of these Terms of Service, then you are expressly prohibited from using the Site and you must discontinue use immediately.

Supplemental terms and conditions or documents that may be posted on the Site from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Service at any time and for any reason.

We are operated by WebHostingM, an authorized cPanel partner. cpanel.support is not affiliated with cPanel, L.L.C. cPanel®, WebHost Manager® and WHM® are registered trademarks of cPanel, L.L.C.

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2. Intellectual Property Rights

2.1 Our Intellectual Property

Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the "Content") and the trademarks, service marks, and logos contained therein (the "Marks") are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the United States, international copyright laws, and international conventions.

The Content and the Marks are provided on the Site "AS IS" for your information and personal use only. Except as expressly provided in these Terms of Service, no part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

2.2 Third-Party Intellectual Property

We respect the intellectual property rights of others. cPanel®, WebHost Manager® and WHM® are registered trademarks of cPanel, L.L.C. Any reference to these products on our Site is for descriptive purposes only and does not imply any affiliation with or endorsement by cPanel, L.L.C.

2.3 Your License

Provided that you are eligible to use the Site, you are granted a limited license to access and use the Site and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the Site, the Content and the Marks.

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3. User Accounts

To access certain features of the Site and Services, you may be required to register for an account. You agree to provide true, accurate, current, and complete information about yourself as prompted by the Site's registration process and to maintain and promptly update your information to keep it true, accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

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4. Prohibited Activities

You may not access or use the Site for any purpose other than that for which we make the Site available. As a user of the Site, you agree not to:

  • Engage in unauthorized framing of or linking to the Site.
  • Interfere with, disrupt, or create an undue burden on the Site or the networks connected to the Site.
  • Use any information obtained from the Site in order to harass, abuse, or harm another person.
  • Upload or transmit viruses, Trojan horses, or other material that interferes with any party’s uninterrupted use of the Site.
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5. Our Services

We provide cPanel-related hosting, support, and consulting services through WebHostingM. All services are subject to availability and we reserve the right to modify, suspend, or discontinue any service offerings at any time without notice.

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6. Purchases and Payment

All purchases through our Site are governed by our policies as posted. By placing an order, you agree to pay the applicable fees and any taxes associated with your purchase. We accept payment through approved methods only.

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7. Refund Policy

Refunds are granted in accordance with our Refund Policy. Please review the refund policy prior to purchasing any services to understand your rights and obligations regarding refunds and cancellations.

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8. Service Level Agreement

We strive to provide 99.9% uptime on our hosting services. However, occasional downtime may occur due to maintenance, updates, or technical issues. Service credits may be issued at our sole discretion based on the SLA terms outlined in your hosting agreement.

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9. Disclaimer of Warranties

The Site and Services are provided on an "as-is" and "as-available" basis. We disclaim all warranties, express or implied, in connection with the Site and your use thereof, including, without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

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10. Limitation of Liability

In no event will we be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages arising from your use of the Site or our Services, even if we have been advised of the possibility of such damages.

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11. Indemnification

You agree to indemnify, defend, and hold harmless WebHostingM, its affiliates, officers, directors, employees, agents, and licensors from and against any losses, damages, liabilities, costs, and expenses arising out of your use of the Site or Services, your violation of these Terms, or your violation of the rights of any third party.

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12. Term and Termination

These Terms remain in full force and effect while you use the Site. We may terminate or suspend your access to the Site at any time, without notice or liability, for any reason, including if you breach these Terms.

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13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. You consent to the jurisdiction of the state and federal courts located in California for the resolution of any disputes.

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14. Dispute Resolution

In the event of a dispute, you agree to first contact us at [email protected] to attempt to resolve the issue informally. If the dispute cannot be resolved informally, it shall be resolved by binding arbitration in accordance with the rules of the American Arbitration Association.

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15. Changes to Terms

We reserve the right to revise these Terms of Service at any time. When we do, we will update the "Last Updated" date at the top of this page. It is your responsibility to review these Terms periodically to stay informed of updates.

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16. Contact Us

If you have any questions or concerns about these Terms, please contact us:

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